I recently had the honour of giving a talk about delivering consumer insights at a publicly owned utility during a session organised by the Western Australian Data Science Innovation Hub (WADSIH). During the talk, I walked through the data science process the team moves through while delivering customer insights. To make that less theoretical, I did this using an example of work delivered recently to prompt consumers to take mutually beneficial actions to both lower their power bills and help ensure the stability of the electricity grid.

I converted the presentation from Powerpoint to code on the weekend, and made it available online, as well as a compiled PDF version.